Refund policy

Return and Refund Policy for Digital Products

Thank you for shopping with Beyond The Vanlife. Please read our policy carefully before making a purchase.

Digital Products

All our products are digital downloads. This means that once your purchase is completed and the file is delivered, the sale is final and non-refundable.

No Returns or Exchanges

Due to the nature of digital content, we do not accept returns, exchanges, or cancellations. Once the file has been accessed or downloaded, we cannot offer a refund.

Accidental Purchases or Technical Issues

If you believe you made a purchase by mistake or are experiencing issues accessing your file, please contact us at beyondthevanlife@hotmail.com. We’ll be happy to help resolve the issue.

EU 14-Day Cooling-Off Period

Please note that the EU 14-day cooling-off period does not apply to digital products that are delivered immediately after purchase, if you have agreed to waive this right during checkout (which is standard for downloadable content).